Help Center

Help Center

Looking for answers to the most popular questions? Look no further! Our how-to guides and more offer all the information you need.

The APP

All the details about our mobile app, including usage tips, troubleshooting, and a rundown of its features. Whether you’re a new user or looking to optimize your experience, find everything you need here!

Sim Card

Discover essential information on the compatibility and usage of virtual SIM cards. Find details on device compatibility and get guidance on making the most out of your virtual SIM card experience.

Other

Explore additional help topics related to enhancing your mobile experience! From virtual SIM card usage to troubleshooting, find comprehensive assistance to optimize your overall mobile experience.

Can I delete and reinstall my eSIM app? ››

You should avoid doing so. The eSIM is associated with your data plan, and deleting the eSIM app will delete your phone’s data plan.

Do I get a new phone number with a Red Bull MOBILE eSIM plan? ››

The app says my device is locked. What does that mean? ››

Which smartphones do you support? ››

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